Capital Sky Ltd operates under the control of a Quality Management System, which is working towards achieving certification to the ISO 9001:2015 standard.
Capital Sky Ltd, its Board of Directors, Senior Management, and employees will:
- Respond promptly and accurately to customer enquiries and requests.
- Ensure quality, value, and reliability in the products and services supplied to all stakeholders.
- Provide continuous training to uphold the highest standards of the company’s ethics.
- Establish and maintain relationships with clients and stakeholders to ensure the highest standards of quality in current and future projects.
- Ensure that measurable objectives are established and periodically reviewed for ongoing suitability to the company’s needs.
- Monitor, audit, and review the effectiveness of the Quality Management System on a regular basis, and improve it where required.
- Analyse the causes of complaints and take appropriate action to prevent recurrence.
- Encourage employees to identify issues and make suggestions for improving all aspects of our working practices.
Capital Sky Ltd, its Board of Directors, Senior Management, and employees are committed to continuously reviewing and improving the effectiveness of the Quality Management System. We ensure that this policy is communicated and understood throughout the company.
The company is also committed to complying with all relevant and applicable requirements and legislation, including the regulations set by the Occupational Safety and Health Administration (OSHA).